Position: Export Controller
Job Function Contribute to an effective service delivery through the handling, monitoring and control of Ocean, Air and Road Freight export shipments from start to finish within required specifications and in accordance with agreed policies and procedures.
Key performance areas
• Carry out the opening of shipment files including allocating a shipment file number, establish and obtain landside and transport rates, 3rd party Service provider costs and quality assure that the rates on the shipping line invoice are in accordance with ISL buying rates • Issue and follow up on all estimate requests, turnaround for estimates are 24 hours from receipt, 48 for any DAP/DDP shipments • Ensure a signed and completed shipping instruction is received and is accurate for every shipment • Ensure that the export declaration is framed correctly and submitted via ERP. Ensure all relevant releases are received and any delays are notified to the shipper / client immediately • Ensure goods are collected on time / container(s) are placed in accordance with client’s requirements • Invoices to be raised within 48 hours of shipment departing, ensure all cost lines are captured correctly and all accruals are inserted. • Interact with clients to keep them informed by notifying them of the departure and arrival of shipments and provide general assistance to Controllers in respect of updating Event Controls and capturing data in Cargo-wise • Assist in the timeous and efficient closeout related to shipments by tracking and tracing client shipments from indent, to P.O.D. and invoice payment • Provide general administrative support and back up to the Export team in ensuring client requirements are me • Check Pre-alert(s) for accuracy and completeness prior to issuing this to client and destination office / agent • Establish and develop strongly valued relationships with all carriers, agents and clients with the purpose of increasing confidence in and the reputation of the business driving brand awareness and loyalty • Ensure that all activities in the area of responsibility are compliant with company specific regulations • Ensure all accruals for the individual shipments are captured and accurate in the month of the revenue recognition of the file. Any standing time, demurrage and detention should be accrued for prior to actual invoices being received. • Ensure client queries / complaints are resolved timeously and in a manner, which satisfies the query / complaint
• Matric • NCFF (NQF 3/4), FIATA diploma advantageous • Comprehensive knowledge of the forwarding and clearing industry, Incoterms and customs requirements • 5 years’ experience in export freight services in freight forwarding and clearing • Logistics or similar Degree / diploma advantageous • Cargo-wise 1 experience • Microsoft Office – Outlook, Excel,
Skills and experience required
• Comprehensive documentation on system and in file • Profitable customer solutions • Enhanced turnaround time • Up to date communication and information • Compliance • Teamwork • Ensure customer commitments are met and exceeded
Equity statement We are committed to employment equity when recruiting internally and externally. /it is company policy to promote from within wherever possible. Therefore, please be aware that internal candidates will be considered first before reviewing external applicants, provided that this supports achievement of our employment equity goals. Should you not have received a response within 4 weeks of the closing date of this advert, please consider your application unsuccessful.